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Getting Started (Onboarding)
Who is a shopify virtual assistant?
A virtual assistant supports your small business by assisting you with day-to-day operations remotely. Our virtual assistants are specialized in a broad range of skills ranging from product creation, data entry, market research, customer service, and more.
How do you hire your shopify virtual assistants?
We have a rigorous screening and vetting process in place before we bring our virtual assistants on board, and a training program after
Why choose Wishup for your remote assistant needs?
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Highest quality of work
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Hand-picked talent
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100% no questions asked replacement policy!
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How quickly can I get my virtual assistant?
As soon as you sign up, we schedule a free consultation with an account manager and collect the necessary details to match you with the best-suited virtual assistant. We will then send an email connecting you and your VA. We suggest you initiate contact with your assistant as soon as possible so they can quickly adapt to your work.
What industry do I have to be in to hire a shopify virtual assistant?
Your background is not a criterion for hiring a virtual assistant. Whether you're a small business owner, run a large company, or a freelancer who needs help with back-end tasks, everyone who is running shopify online store is more than welcome to hire a virtual assistant from us.
What are the benefits of choosing a remote assistant?
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Affordability
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Flexibility of work hours
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Accountability
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Easy upscaling and downscaling
How qualified is my remote assistant?
Our remote assistants are qualified and have experience working in different areas - such as administrative tasks, content writing, data entry, lead generation, bookkeeping, data entry, and more.
How do I make sure my virtual assistant does a good job?
We recommend that you work closely with your virtual assistant in the first few projects to make sure they get a good grasp of how things work and how you expect tasks to be done.
How do I know my details will be safe?
We understand the importance of keeping your information safe and take as many necessary precautions from our end to keep your data secure, including physical, administrative, and digital safeguards. We also have the option of signing an NDA agreement with our virtual assistants if that makes you feel safer.
How do I track the work done by my virtual assistants?
You can schedule regular meetings and calls to track the progress of your virtual assistant. Additionally, they fill in a daily report where they account for every hour of their shift, so you can see exactly how they spend their time.